Embedded Email & CRM Consulting

Senior martech
expertise, inside
your team.

I join your Slack, work your hours, and ship the work myself — in Braze, Salesforce (Marketing Cloud and CRM), Responsys, and HubSpot. 15+ years of email, push, and CRM execution for brands like JetBlue Vacations, Royal Caribbean, and DHL.

15+
Years in email
& CRM ops
6
Enterprise platforms
in production
F500
Client caliber —
travel, logistics, luxury
ET
US Eastern hours,
Buenos Aires based
Platforms
Braze Salesforce MC Salesforce CRM Responsys HubSpot Adobe Campaign Movable Ink GA4 Looker Studio Zapier
What I Do

End-to-end execution,
not advice.

01
✉

Email & Push Campaign Operations

Brief to send: HTML builds, dynamic content, multi-stage proofing, QA, and deployment across email and push. I run the production cycle so your team can focus on strategy.

02
⟳

Lifecycle & Triggered Journeys

Braze Canvas, Journey Builder, Program Builder. Welcome, post-booking, win-back, and data-triggered programs, with personalization powered by Liquid, catalogs, Movable Ink, and real-time API content.

03
⇄

Platform Migrations & Integrations

Responsys to Braze, SendGrid to Braze, SFMC/SFSC integrations. I own the messy middle — data mapping, template conversion, QA, and go-live.

04
◈

Measurement & Attribution

UTM governance, GA4 funnel reporting, and Looker Studio dashboards that connect every send to site behavior and revenue. Performance gets reported, not guessed.

05
⌁

HTML Email Development

Modular, responsive template systems; dark mode; Outlook/MSO fixes; Gmail Promotions annotations. Clean code that scales across brands.

06
◎

Ops Audits & Automation

Deliverability, process, and workflow audits. I find the manual steps slowing your team down and replace them with automation, API integrations (including Zapier), reusable templates, and custom QA tooling.

The Model

"Most consultants hand you a strategy deck and disappear. I do the opposite."

I built MaxConnect around a single premise: that the most valuable thing I can offer isn't a playbook — it's presence. Direct, senior-level execution inside your team, your tools, your sprint cadence.

That means joining your Slack or Teams, attending your standups, working US Eastern hours, and shipping the work myself. No subcontractors. No junior hand-offs. No discovery phase that lasts three months.

The result: you get a senior martech operator without the overhead of a full-time hire or the dilution of an agency retainer.

And because I've worked inside these teams, I don't just run the process — I make it faster, safer, and less dependent on any one person.

Typical Engagements
→

Embedded Campaign Ops

3–6 month engagements running your full email production cycle — QA, HTML builds, deployment, and reporting.

→

Migration Sprints

Project-scoped work for platform migrations, template overhauls, or automation rebuilds. Fixed scope, defined deliverables.

→

Fractional Email Ops Lead

10–20 hrs/week for lean marketing teams who need senior oversight without a full FTE. Ideal for agencies scaling up client accounts.

→

Technical Advisory

Platform selection, architecture review, CRM operations assessments, naming conventions, and UTM governance for teams building their martech stack.

→

Long-Term Contract or Full-Time Role

Open to 12-month+ contracts and full-time senior or lead roles in email, CRM, and marketing operations — remote, US Eastern hours.

How It Starts

From first call to first send.

01

A 20-minute call

Your stack, your team, and where the bottlenecks are. No pitch deck.

02

A clear scope

Engagement model, hours, and first deliverables — in writing within days.

03

Embedded in week one

Access, Slack, standups. First work shipped in the first sprint.


Platform Expertise

Platform-agnostic.
Execution-ready.

Certified in Braze and Salesforce Marketing Cloud, and production-proven in Salesforce CRM, Responsys, HubSpot, and Adobe Campaign. I've worked inside each of them — not just implemented them — so I know the edge cases, the undocumented limits, and the fastest paths to production.

Braze Certified Practitioner
Salesforce Certified Marketing Cloud Email Specialist
Salesforce Certified Marketing Cloud Consultant
Braze
Liquid Templating Canvas Flows Catalogs Connected Content Push REST API
Salesforce
MC & CRM
AMPscript & SSJS Journey Builder SQL & Data Views Automation Studio Content Builder Salesforce CRM & MC Connect
Oracle
Responsys
RPL Scripting Program Builder Data management Filter logic API integrations
HubSpot
Implementation Email & Workflows CRM integration Zapier API integrations Smart content Reporting List management
Measurement &
Personalization
GA4 Looker Studio UTM governance Movable Ink API-driven content
Selected Clients

Brands I've helped ship.

Paisly LLC
JetBlue Vacations · TrueBlue Travel · Ongoing
Embedded email and push operations in Braze across two travel brands. Modular HTML system, Liquid-driven destination recommendations, UTM governance, GA4/Looker Studio reporting, and a CRM operations assessment to scale output without adding headcount.
Royal Caribbean
Travel & Hospitality
Campaign operations across international markets. Complex segmentation logic, automation builds, and cross-channel campaign execution.
DHL USA
Logistics
Designed and built a custom Azure solution enabling SFMC-to-DotDigital platform migration in under 4 months.
Moët Hennessy USA
Luxury Goods · via M+C Saatchi
Multi-language email campaigns across luxury wine and spirits brands. Platform implementation and lifecycle automation strategy.
Continental Tires NA
Automotive · via M+C Saatchi
HubSpot implementation for the North American business — platform setup, CRM, email, and workflow automation.
The Salvation Army Eastern
Nonprofit
Salesforce CRM and Salesforce Marketing Cloud work — connecting CRM data to email programs and campaign execution.
Club Quarters Hotels
Hospitality
Full email marketing operations support — template builds, campaign deployment, QA, and reporting infrastructure.
ATPCO
Aviation Data
Lifecycle automation and CRM platform implementation for B2B aviation data provider serving global airline industry.
About

I'm Sergio.
I do the work.

I've spent 15+ years inside marketing teams — not advising from the outside, but running the campaigns, writing the SQL, fixing the Outlook rendering bugs, and rebuilding the automations that stopped firing at 2am.

I started MaxConnect because I saw a consistent gap: brands and agencies need senior martech talent who can execute, not just consult. Strategy is easy. Production at scale, across complex platforms, under deadline pressure — that's where I live.

Lately that means running Braze email and push for a major US travel brand, building personalization fed by live APIs, and writing my own QA and migration tools when off-the-shelf ones fall short. Before that: agency-side with WPP and M+C Saatchi Group (Moët Hennessy; a HubSpot implementation for Continental Tires North America), Salesforce CRM and Marketing Cloud work for The Salvation Army Eastern Territory, and embedded work with teams across travel, logistics, and hospitality.

I'm fluent in the full stack: HTML/CSS, SQL, platform scripting (AMPscript, Liquid, RPL), Salesforce CRM, CRM data architecture, API integrations, measurement, and campaign operations.

Based in Buenos Aires, working US Eastern hours. Available for US and international engagements.

Hiring for a long-term role? I'm open to 12-month+ contracts and full-time senior or lead positions in email, CRM, and marketing operations.
Get Started

Let's figure out
if I can help.

Whether you need senior hands for a busy season, someone to rescue a broken automation, or a partner to own your email ops end to end — let's talk for 20 minutes.

◈

Embedded ops support

3–6 month engagement running your campaign operations from inside your team.

⇄

Migration or platform project

Fixed-scope sprint for a migration, automation rebuild, or template overhaul.

⌁

Fractional email lead

10–20 hrs/week for lean teams who need senior oversight without a full hire.

→

Long-term contract or full-time role

12-month+ contracts or full-time senior/lead roles in email, CRM, and marketing ops.

Send a message

Tell me a bit about your team and what you need. I reply within one business day.